Last updated: 4 November 2026
This notice explains how Berkeley Nutrition collects, uses and protects your personal information, including information about your health. It applies whether you sign up for a free resource, book a call, or work with me as a client.
1. Who I am
Berkeley Nutrition is run by Teddy Berkeley, a registered nutritional therapist (BANT and CNHC registered), based in Shoreham-by-Sea, West Sussex. I am the data controller for the personal information described in this notice.
Contact: hello@berkeleynutrition.co.uk
2. What information I collect
When you sign up for a free training or resource (on my website, landing pages, or a Facebook or Instagram form): your name, email address, and any answers you choose to give to short questions, such as what kind of help you are looking for.
When you book a discovery call: your name, email address, phone number, and anything you tell me in the booking form or during the call.
When you become a client: your contact details, date of birth, health history, symptoms, medications and supplements, diet and lifestyle information, functional and blood test results, consultation notes, and any letters to or from your GP. Health information is “special category” data under UK data protection law, and I treat it with extra care.
Session recordings: with your separate permission, I record our video sessions so my notes are accurate. This is optional, saying no won’t affect your care, and you can change your mind at any time.
Payments: handled by my payment provider, Stripe. I do not see or store your full card details.
Emails and websites: whether you open my emails and click links, and how you use my web pages, using cookies and similar technologies (including the Meta Pixel), where you have agreed to this.
3. Why I use it, and the legal basis
| Purpose | Legal basis |
|---|---|
| Sending you the free training and follow-up emails about gut health and my services | Your consent. You can unsubscribe at any time using the link in every email. |
| Arranging and holding a discovery call | Steps you have asked me to take before entering into a contract |
| Providing nutritional therapy, including assessment, testing and your personalised plan | Performance of our contract. For health information: your explicit consent, which you give when you start working with me. |
| Keeping clinical records, handling complaints and meeting professional and insurance requirements | Legal obligation and my legitimate interests |
| Recording sessions so my notes are accurate | Your explicit consent, which is optional and can be withdrawn at any time |
| Measuring how my adverts and web pages perform | Your consent, given through cookie settings |
4. Who I share it with
I never sell your information. I share it only with trusted services that help me run my practice, and only as much as they need:
- MailerLite: email list and newsletters
- Calendly: booking calls and appointments
- Meta (Facebook and Instagram): lead forms and advert measurement
- Make: securely passing sign-ups from Facebook and Instagram forms to my email list
- Stripe: payments
- Google Workspace (Google Meet, Drive, Forms and Gmail): video consultations, client questionnaires, records and email
- Regenerus Labs and the specialist laboratories it works with: only when you have agreed to a specific test (such as a stool or SIBO breath test), so your sample can be processed and the results sent back to me
- Jamie: only if you agree to sessions being recorded. Jamie turns the recording into written notes for me. The audio is deleted once it has been transcribed, and your information is not used to train AI models.
- Anthropic (Claude): AI software that helps me prepare consultation summaries and draft plans, which I always review personally. Your information is not used to train AI models.
- Your GP or other health professionals: only with your permission, unless I am legally required to share it to protect you or someone else from serious harm
- My professional body or insurer: only if required, for example in the event of a complaint or claim
5. International transfers
Some of these services store information outside the UK, for example in the USA or the EU. Where this happens, they are covered by UK adequacy regulations or approved safeguards such as the International Data Transfer Agreement or Standard Contractual Clauses with the UK Addendum.
6. How long I keep it
- Email list: until you unsubscribe, after which I keep only a record that you have opted out, so I don’t email you again.
- Discovery call notes (if you don’t become a client): up to 12 months.
- Session recordings: the audio is deleted once it has been transcribed. The written notes become part of your client record.
- Client records: 7 years after your last appointment, in line with professional guidance and insurance requirements, then securely deleted.
7. Your rights
You have the right to:
- ask for a copy of the information I hold about you
- ask me to correct anything inaccurate
- ask me to delete your information, where I don’t have a legal reason to keep it
- ask me to restrict or stop using it, or object to how I use it
- receive your information in a portable format
- withdraw your consent at any time, without affecting anything done before you withdrew it
To use any of these rights, email hello@berkeleynutrition.co.uk. I will respond within one month.
If you are unhappy with how I have handled your information, please contact me first. You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk or 0303 123 1113.
8. Cookies
My website and landing pages use cookies, including the Meta Pixel, to understand how visitors use the pages and to measure my adverts. You can accept or decline non-essential cookies when you first visit, and change your choice in your browser settings at any time.
9. Keeping your information safe
I use password-protected, encrypted systems, and only I have access to client records. I review the services I use to make sure they meet appropriate security standards.
10. Changes to this notice
I may update this notice from time to time. The latest version will always be on this page, with the date it was last updated.